pisces

Your wrong. I know I have been asked not to go on about it but i was working there at the time.
Its so unfair. She called and enquired about a membership. He said she could not do it for six months only one year at eleven hundred dollars. I know! she could not really afford it but paid thinking she could help the animals by using the forum to let people know about pale and codes of practise.
Just after she paid she spoke by phone with another poster who warned her Graham was contacting her [outside] the forum and running Wendy Down. She emailed him and confronted him.
He banned her before! she even used the service once! I am not sure if he banned the other person for tipping her off or she just left after that.
I was there so dont say I dont know. Then refused to return the membership fee. Thats is the truth. I was there!

Look what he allowed those people to say about myself and baby. Do you think thats normal. I asked and asked him to delete it. My husband emailed him as well.
He did not even reply.
I know you might mean well but no your wrong.
wendy as I said asked me not to post anymore especially for Roberts sake.
I just had to correct you.
I cant stand seeing good people who have done nothing wrong being defamed.
Me being one of them.

TarynW
"by using the forum to let people know about pale and codes of practise"

If you go to the top of the page, click on Journal and have a look under members, there is a listing for Pale. Is this what you are talking about?

If so, your friend has no arguement because she is still using the service she paid for. That service would have nothing to do with being able to post here.

I am not aware of what was said about you or your baby so cannot comment. If they refused to delete it, maybe you misinterpreted what was said?

RObert says: “Celivia, I'm not confident enough in knowing the facts ... If the version of the story Taryn tells is factual then I'd favor the refund option myself but I've not heard Graham's side of this.”
Agreed, I was trying to say that as well. I made clear that my opinion was only based on the information I saw on here and some emails I received.

Pisces,
indeed! I was first under the impression that OLO did not give PALE the service they paid for, but their link is there with all the other members’ links. The link works.

Pisces,
I have to admit that I only glanced over the rules.

I found, under ‘rules’:
Subscriber services
“We may cancel or discontinue your use of or access to any subscriber service without liability to refund any fees paid in advance for future services if you have breached these Terms.”

I think that there are two issues:
one about receiving the service paid for (the PALE link on the OLO members’ list) which has been done.

2B continued

The second one about Wendy changing her mind about requesting the service and asking for a refund when she was banned from posting on OLO.
This happened about six hours after she transferred the money.

The question is: did she ask for a refund before or after the webdesigner had added PALE’s link to the members list on OLO?

If the webdesigner added it already, it’s understandable that money couldn’t have been refunded as the webdesigner needs to be paid for that and OLO needs to be paid for the space provided etc.

But… if Wendy requested a refund and changed her mind about having the PALE link added before any work was done, then I think it shouldn’t have been denied as there were no costs yet.

The third issue is about the reason for her being banned can be discussed long and hard but outsiders won’t be able to form an opinion on that- we may not have seen the posts that were removed. If we did, we have no proof.

It is quite irrelevant to Wendy’s case whether other people on OLO were insulted or offended by other people’s posts.

I did see that misplaced joke by Yabby about your baby, Taryn. It's a tasteless and quite vulgair joke but a different issue from Wendy's case.

Anyway, this is my view so far- I can be right or wrong about things.

Well, Cilivia, from what I can make of this, Wendy asked for a refund after she was banned from posting on the forum not because she had changed her mind about the service she had paid for and is still receiving.

It would seem that she had some misunderstanding about what her membership entitled her to. Not reading the "rules" is never an excuse. You are asked if you agree to those when you sign up to post here.

As being able to post is subject to the rules you pointed out, and not part of the service she paid for, I dont believe she would be entitled to a refund. Sour grapes is generally not reason enough.

What do you mean she still has the service? Shes banned! I told you I was there! I am only posting to Robert and Cilvia because its was her thread and Robert did show some interest unlike many
She called Graham because I showed her a letter from him which was on the forum at the time. It said OLO really needed members. Wendy being the kind soft hearted person she is said ok give me the phone. She told him the membership would have to be in the organisations name and not her own. He said ok well put your web master on. Wendy gave the phone to Steve. He told Steve to go in and cancel the registration for Wendys name . Steve Did that. He then told Steve To sgn back in as PALE in Conjunction with RSPCA QLD. Steve did that too .
Then as soon as she posted he wrote back saying you are barred for using two different names which is against the rules. Wendy wrote back on a post which said and said enjoy the money Graham
He went beserk!
She had not even signed the agreement. That came two days later.
To top it off she gets emails from one of his free workers warning her hes been emailing that person in private saying some nasty things
As I said before I dont know if that person left or was banned as well for letting the cat out of the bag
Mean while the pig woman is posting lies about her and she cant even defend herself. Hell she pays eleven hundred dollars to be slandered. He put the name pale in conjunction with RSPCA QLD up so why let this woman go on and defame a member.
Pisces by the way I am talking to the others not you. As I was involved I should know.
I am not allowed to do that work anymore because my husband got sick of seeing discusting things about his wife and baby