There seems to be a lot of politicians and others making loud noises
about Optus's problem with diverting 000 calls.
From the little information available it appears to be a software
problem.
At present no one is claiming the problem is fixed.
I can visualise the situation;
There will be two or three people who are most familiar with that part
of the software and hardware looking for the cause.
Having been in such situations myself the biggest asset is a boss that
can shield you from the panicking customers or regulators.
If you ask those making the loudest complaints;
Have you ever written a computer program ?
Their answer will be "HUGH ?"
There will be people probably working 24 hrs a day trying to sort it.
My bet is it will be an occasional hardware condition that no one had
expected and the software was not written to cope.
Like it is the third Thursday of the month and 000 calls from numbers
starting with 3 get ignored on the 2nd attempt.
You can make up exceptions like that yourself but they do happen.

So just let up and let them get on with it.

Typical of our times, people expect 100% proficiency from others 100% of the time.

Yes Indy, I can understand the panic, in one of my cases they had to
pack everything up, data inputs, programs etc and get a plane to Melbourne. It was a payroll run.
No I think I can guess what they are doing;
They have looked at the exact time the rejection of 000 occured.
Then checked the logs to see what other routines were running at that time.
By other routines it means software of other jobs as well.
Then check the other times the failure occurred and what routines were
running at those times and was one routine common to all failures
or alternatively was one NOT running in all cases ?.
If you suspect one routine what does it do ? Get the source code and
see if it uses the same area of store and any other subroutines.
You can see how the area of suspicion can expand but you have to
resist being led away on wild goose chases.
If all that checks out possibly it is a hardware intermittant.
You are now looking at a machine with a mass of printed circuit boards.
Or large boards which you have already swapped over, arrrggghhh!
Anyway I feel much sympathy for that very small group tying to fix it.

The government making the fuss about this 000 outage is the same government that made a fuss in 2023 when the same thing happened. The same government, all thunder and lightning, was going to ‘fix it’. Of course, when a government says they are going to fix something, the result is usually another word beginning with ‘f’, followed by ‘up’. Anyway, if they did have a go at the problem, there is no evidence of it.

People dead because of it, and the best thing the media can come up with is speculation as to whether or not the scruffy looking Optus CEO will resign. Someone who doesn't even wear a tie when ‘apologising’ probably won't do the right thing.

As per usual, the criticism needs to be made directly at the Albanese government. It has allowed the same thing to happen twice. A government that cannot protect its citizens is useless.

Optus itself, owned by Singapore, has nothing to worry about. They know that Australian politicians don't really give a stuff about Australians, or Australia, which the Prime Minister just uses as a travel agency to enable his world trips to catch up with his sungy mates.

The Albanese government now claims that it will “rush” legislation to “safeguard” 000 calls.

Like they rushed things two years ago when the same thing occurred?

How can we believe these duds?

Albanese has sat on plans for “nearly” a year which would have forced Optus to alert any outages.

Ooh. Such strength. Is that all they want? Notification? Customers can do that.

How about the ‘why’ of outages, and whether Optus is fit to provide a service they have bungled twice already?

I wonder if this Singaporean company would get away - twice - with this slack death-causing performance, in Singapore itself.

Albanese has pretty much crushed local investment with outrageous electricity costs; and the foreign investors are not all that keen.

Just a thought - but what if foreigners wore the high cost of electricity for less regulation than they have at home?

They know Albanese won't say boo to foreigners, particularly if they are of the Asiatic persuasion. And he is bringing in more potential voters who, though they will be better off here - for now - will tolerate a lot more from governments than Australians will. Both members of the uniparty wet themselves with excitement each time the number-of-people-born-overseas rises. And the real Australians don't yet seem to be grasping the fact that current government has become more arrogant and evil since they got back into POWER even with only 30% of the primary vote.

Australia and Australians are definitely rooted; and all the multi-cultis will soon enough be thinking that they are back where they came from.