It does not matter ttbn, there is a fault floating around there
somewhere and it will only be fixed with someone on a terminal or a soldering iron in hand.
No point making a fuss about that someone died, that does not help
at all.
If you can't get through look up the local police station call them.

If you are talking about a technical fault, it doesn't exist without human incompetence. The fault is always with the weak human link.

The human disaster will get worse, with universities handing out useless pieces of paper to people who should never have been near a university. It will be even worse because of Artificial Intelligence.

The Optus CEO looks and sounds like an idiot: ergo, he is an idiot. And, a shiny-faced grinning Chinaman of an executive from Singapore is not going to help. Most people now making decisions in industry and in government, are not up to their jobs. Some, as in the Optus case, are directly responsible for people's deaths. Don't tell me it doesn't matter. And why bother to start the thread if it doesn't matter?