There seems to be a lot of politicians and others making loud noises
about Optus's problem with diverting 000 calls.
From the little information available it appears to be a software
problem.
At present no one is claiming the problem is fixed.
I can visualise the situation;
There will be two or three people who are most familiar with that part
of the software and hardware looking for the cause.
Having been in such situations myself the biggest asset is a boss that
can shield you from the panicking customers or regulators.
If you ask those making the loudest complaints;
Have you ever written a computer program ?
Their answer will be "HUGH ?"
There will be people probably working 24 hrs a day trying to sort it.
My bet is it will be an occasional hardware condition that no one had
expected and the software was not written to cope.
Like it is the third Thursday of the month and 000 calls from numbers
starting with 3 get ignored on the 2nd attempt.
You can make up exceptions like that yourself but they do happen.

So just let up and let them get on with it.

Typical of our times, people expect 100% proficiency from others 100% of the time.

Yes Indy, I can understand the panic, in one of my cases they had to
pack everything up, data inputs, programs etc and get a plane to Melbourne. It was a payroll run.
No I think I can guess what they are doing;
They have looked at the exact time the rejection of 000 occured.
Then checked the logs to see what other routines were running at that time.
By other routines it means software of other jobs as well.
Then check the other times the failure occurred and what routines were
running at those times and was one routine common to all failures
or alternatively was one NOT running in all cases ?.
If you suspect one routine what does it do ? Get the source code and
see if it uses the same area of store and any other subroutines.
You can see how the area of suspicion can expand but you have to
resist being led away on wild goose chases.
If all that checks out possibly it is a hardware intermittant.
You are now looking at a machine with a mass of printed circuit boards.
Or large boards which you have already swapped over, arrrggghhh!
Anyway I feel much sympathy for that very small group tying to fix it.

The government making the fuss about this 000 outage is the same government that made a fuss in 2023 when the same thing happened. The same government, all thunder and lightning, was going to ‘fix it’. Of course, when a government says they are going to fix something, the result is usually another word beginning with ‘f’, followed by ‘up’. Anyway, if they did have a go at the problem, there is no evidence of it.

People dead because of it, and the best thing the media can come up with is speculation as to whether or not the scruffy looking Optus CEO will resign. Someone who doesn't even wear a tie when ‘apologising’ probably won't do the right thing.

As per usual, the criticism needs to be made directly at the Albanese government. It has allowed the same thing to happen twice. A government that cannot protect its citizens is useless.

Optus itself, owned by Singapore, has nothing to worry about. They know that Australian politicians don't really give a stuff about Australians, or Australia, which the Prime Minister just uses as a travel agency to enable his world trips to catch up with his sungy mates.

The Albanese government now claims that it will “rush” legislation to “safeguard” 000 calls.

Like they rushed things two years ago when the same thing occurred?

How can we believe these duds?

Albanese has sat on plans for “nearly” a year which would have forced Optus to alert any outages.

Ooh. Such strength. Is that all they want? Notification? Customers can do that.

How about the ‘why’ of outages, and whether Optus is fit to provide a service they have bungled twice already?

I wonder if this Singaporean company would get away - twice - with this slack death-causing performance, in Singapore itself.

Albanese has pretty much crushed local investment with outrageous electricity costs; and the foreign investors are not all that keen.

Just a thought - but what if foreigners wore the high cost of electricity for less regulation than they have at home?

They know Albanese won't say boo to foreigners, particularly if they are of the Asiatic persuasion. And he is bringing in more potential voters who, though they will be better off here - for now - will tolerate a lot more from governments than Australians will. Both members of the uniparty wet themselves with excitement each time the number-of-people-born-overseas rises. And the real Australians don't yet seem to be grasping the fact that current government has become more arrogant and evil since they got back into POWER even with only 30% of the primary vote.

Australia and Australians are definitely rooted; and all the multi-cultis will soon enough be thinking that they are back where they came from.

It does not matter ttbn, there is a fault floating around there
somewhere and it will only be fixed with someone on a terminal or a soldering iron in hand.
No point making a fuss about that someone died, that does not help
at all.
If you can't get through look up the local police station call them.

If you are talking about a technical fault, it doesn't exist without human incompetence. The fault is always with the weak human link.

The human disaster will get worse, with universities handing out useless pieces of paper to people who should never have been near a university. It will be even worse because of Artificial Intelligence.

The Optus CEO looks and sounds like an idiot: ergo, he is an idiot. And, a shiny-faced grinning Chinaman of an executive from Singapore is not going to help. Most people now making decisions in industry and in government, are not up to their jobs. Some, as in the Optus case, are directly responsible for people's deaths. Don't tell me it doesn't matter. And why bother to start the thread if it doesn't matter?

In most subjects I agree with ttbn, but in this case there is probably
no one to blame. A condition has changed a component has failed,
perhaps a component made in Taiwon, or a change to some obscure bit
of software used to generate the program and the writer of the program
will not have known about it anyway as it was in the future.
Just think about all the lives that were saved because how fast 000
can organise to get help on site.
I have not heard that the fault is still live, so maybe they fixed it
or the conditions that cause the error has not reoccurred and it is
just lying in wait to jump out and bite them on the bum.
So every time you use a complicated bit of software, booking a flight
paying a bill, just give a silent thanks to those many technics
keeping the show on the road.

That the Optus problem affects SA, WA, and NT doesn't make it a problem for communications minister Anika Wells, who has fled to New York to spruik Australia's online censorship mania, as though Australia is a big deal in the rest of the world, although it can't provide a decent emergency phone system for half of the country - for the second time in two years, under the same Albanese Labor government.

Surely, it has to be trump's fault ? For crying out loud, these hit-ups happen, fault or accident !
Get over it ! Want a life of 100% safety ? Good luck !

The Optus CEO has now blamed Indians for the 000 problem.

These pesky Indians pop up in many situations adversely affecting Australia - particularly where they have been given what would once have been Australian jobs. Perhaps it is a communication problem - in the actual communications industry itself.

Indian academic, Surjeet Dhanji reckons that Indian immigrants speak better English than 50% of Australians.

Perhaps. It's just a pity that their thick accents often make their English impossible to understand.

The good lady also suggests that ‘white’ Australians need to be educated about how to integrate Indian migrants. Look, listen and learn, people.

Another Indian academic, Dr Eshan Arya, announced that mass immigration was ‘not’ causing the housing crisis, and a businessman, Sudhir Arya, gave the tedious and incorrect lecture about us all being immigrants.

All sponsored by the Indian Sun, a “leading” magazine.

Another of the band, Ms. Bina Shah, a ‘migration and education agent’ correctly said that they were allowed to come here, (but) “we have not come as pushed the door and entered”. Exercising English better than 50% of us Australians?

Huh?

“... so Australian government or multicultural side has to also coach the local Australians,” Ms Shah continued in her “excellent” English.

Dhanji said that she was “absolutely right”, and demonstrated her brilliant English by uttering, “We need to also educate the Anglo Caucasian population on, you know, who are they fighting against?”

Huh?

She also alluded that they were “skilled” migrants, when statistics show that very few immigrants to Australia are skilled ( about 8%), and Indians seem to be taxi drivers and dominant in logistics, as I have noted they are in Malaysia.

The good doctor announced that Indians don't have ‘ethnic enclaves’. 'No silos'.

A very strange comment from the Sun journalist ( Indian) was that she experienced more racism (than here) in Delhi! What? Are Indians racist to Indians? Or am I not understanding the excellent English that they reckon they have.

But, as always now, the real enemy is within.

“This entire Albanese government seems hell-bent on doing as much harm to Australia and our future prosperity as they possibly can in as short a timeframe as they can get away with”.

The main Exhibit: Net Zero with its shocking effect on the economy and environment. The damage already done will take generations to repair.

Albanese has trashed our reputation as a reliable Western ally; and not just with the US.

The recognition of a Palestinian state is “offensive and obnoxious”, and a reward to terrorists. “Childish stupid and dangerous” is another description.
To add to the stupidity, Albanese thinks he had some input into Trump's M.E peace plan.

Albanese has also snubbed the probable next PM of the UK, Nigel Farage.

Then there's the “opposition”. Lord help us.

To first hand it all on a silver platter to outsiders & then complain how it turns out is as silly as the mentality of drug abuse, senseless sport, tattoos & the general making yourself so useless that only outsiders will do any work, is nothing short of sheer stupidity !
Stop talking yourselves into how brilliant your grandparents were. Start proving yourself worthy of being their descendants. As it has been stated many times, Australia's worst enemy are Australians. Wake up ! Despite all the crap going now, far too many will keep voting Labor, Liberal & Teal.
Have a good look at your Uni certificates & make good use of them when toilet paper's in short supply again. I bet none of these "educated" have a certificate of merit for common sense.

Indyvidual

You are right. Voting for the same duds and expecting change is insane.

ttbn can you please add a link to this Indian Sun article?

And I doubt the Trump Peace deal will happen anyway.
Netanyahu already said he won't keep to the terms.

Tucker Carlson / Jeffrey Sachs
http://www.youtube.com/live/1pDRbwI4R0I

At least the opposition has mentioned the obvious: the communications minister left the country after people died because of Optus. There can be no trust in the Albanese government because it did nothing in 2023, and now an irresponsible minister has shot through, overseas, to talk about censorship.

She's not going to censor this one. Looks OK in a short skirt is all that can be said in her favour.

There were 18 recommendations put forward after the 2023 enquiry, into that Optus stuff up, on the entire 000 network health. No legislation or usually political BS was needed to do something.

The shadow minister has at least laid the blame for the deaths squarely on Optus. The mammoth - bigger than an elephant - in the room, is what she didn't say (perhaps wisely) about the Albanese government/minister.

Now see that the blame is placed on Optus;
Well it may not be Optuses fault at all.
It may be a fault in whoever wrote the operating system for the machine.
Oh yes ttbn, the Indians are pretty big in the software field.
The one thing that you can be certain of is that the fault is none of
those being blamed.
I would love to hear what they have eliminated so far.
I do not even know what machine the job runs on.
I heard on the TV last night a suggestion that a retired judge be
appointed to look into the problem !
I laughed out loud when I heard that ! How stupid can they get ?
My wife asked me what was so funny.
The only solution is to give those three or four techs everything
they ask for.
Like a 4 week holiday on full pay afterwards to wind down.
Which reminds me how stupid can the government get to ban phone calls
from the boss after hours, gawd we are really led by idiots.

Another thought has come to me, the fault could be in the system that
000 is connected to and it rejected the diverted calls.
I am sure those at the sharp end have already looked at that.
Now a condition could arise that an uncharged call from another network
which are normally rejected saw the 000 call as a normal call and so
rejected it. That situation could be a software fault.
If it turns out to be that would the pollies etc turn pink faced ?

Thanks ttbn- Kudos.

Regarding 000, often as someone said "the real cause is deeper than the issue itself", perhaps political. And I question the rationality of having critical national services run by Optus/ Singtel out of Singapore or anyone else. But I agree with others who say that sometimes we need to "carry on in Stoic British style". I remember in the past services could be down for days without the sort of fuss that we see today. The fog of war....

Also, though I think there is a place for private enterprise over public enterprise, I remember British Telecom doubling prices after going public, not sure about Telstra's privatisation. Either way I can see both as encapsulating ideologies that are potentially poisonous...

Did you see the report from Telstra that some phones cannot access
000 from certain networks !
What did I tell you ?