Yep - agree with Hasbeen and Suse.

I would have been out of there quicker than you could say "What's the world coming to?"

On this occasion I agree with Foxy and disagree with OTB. Go to the counter and demand to see the manager and request he act. Don't forget to apologize for interrupting the customers being served.

This happened to my wife and myself, when having drinks with another couple at a club. Some blokes nearby were quite roudy and swearing. I am no prude and have drank with construction workers and other blokes, but careful in mixed company. The duty manager soon sorted the blokes out.

Interesting that this subject arose after Foxy's thread about teaching kids manners.

Banjo,

If I was at the club it is probable I would be seeing the duty manager too.

However runner was talking about being with his aged MIL at Maccas. While not looking down on Maccas and similar takeaways, it is a totally different environment and circumstances to a club. I submit that you have to apply judgement and moderate your approach.

There is a high likelihood that the attention-seeking young group who were acting out, could stage an even more ridiculous performance, as three young girls trying to impress one young guy (and vice versa) would be inclined to do.

Sometimes we are better to just give them a bit of distance, knowing that the average time most people spend in a takeaway is relatively short.

Put your guest's needs and comfort first is not a bad rule.

Thankyou all for your responses. It appears speaking to the Manager is the most popular and probably the best response. I do feel sorry for the Managers who are often very young. It would probably be my response if faced with it again. I do feel that leaving is certainly an option but also giving into intimidating behaviour.

Yes Susie taking a 90 year old to Maccas is a bit strange however it was at her request strangely enough.

Years ago, Runner, I'd have done what you did but now-a-days I'd be more inclined to speak to the manager but even doing that could lead to a confrontation outside after you left.

I had the experience of a different kind of annoyance at McDonalds.

A persistent loud beep that pervaded the whole establishment, when i asked the manager what it was he looked surprised and said "What noise?"

I said "That persistent beep".
"Oh! That's the monitor on the deep fry"

I left and a few weeks ago dropped in there and the beep was still at it.
I suppose that people can get used to anything.

<< A group of 4 teenagers (3 girls and a boy) were intent on holding a conversation at the top of their voices using the vilest language possible>>

I would have told them to go back to their Young Labour Conference and discuss their differences there.