The Forum > General Discussion > From work choices - to worse choices- it's a bit of a joke!
From work choices - to worse choices- it's a bit of a joke!
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Or in some cases, not enough people at the frontline only to be met with cries of lack of service, "why do we pay our taxes" etc.
Trouble with government spending cuts on the APS is that it is usually the lower level service deliverers, customer service areas that are cut. Politicians make these cuts but then wipe their hands of how these cuts are going to be managed and what they might mean for 'public service'. They really need to enforce a cut across the service at all levels otherwise it is a joke expecting the lowest paid to do more with less. Centrelink is probably the best example of this but not the only one.
The senior end of the service always seems to survive the hard knocks. Then those workers in the frontline are blamed for the ensuing lack of service, then later a consultant comes in to say yes you need more staff and it is increased again until the next round of cuts, when another consultant is called in to say you can streamline processes and do things better with less staff and on the cycle goes.
This never-ending cycle is costly - get rid of overpaid consultants who are only called in to do one's bidding and use this to actually increase or maintain the current level of service. We should learn from this cycle but we don't and it is endemic to both sides of politics.
Sorry, rehctub I have probably gone off topic a bit.