Hello,has anyone had privacy issues with the Chid Support Aency.Did you know that if you pay or recieve support,all your infomation ie the value of your house,how much it is worth,how much you owe,how much you have in the bank,where did it come from,year,make, model of your car,do you own it,if not how much do you owe,is given to your ex-partners.These are just some of the very private and personal information you have to give or they will not reassess anyones case.The only information they regard as private ieyour address,phone number and your bank account number,what a joke.I contacted the Ombudsman`s office to be told that it was very close but still with in the law.I have now contacted my local federal member of parliament to whom I will talk to on Monday.Does anyone have any thoughts on this topic,if so I would like to here from you.If anyone has any ideas to help stop this gross breach of privacy,I would welcome your advice.I must add this is for both Mum`s and Dad`s,our privacy must be kept private.

They could figure out your car details by driving past your house.

The system is broken something chronic. Since when is it fact that the 'mother' is the best provider, by default?.

It's a horrible system, and I'm glad I'm not part of it. I feel for my friends who are.

The CSA has had a very poor record of protecting privacy, with over a hundred staff forced to resign or be sacked only a couple of years ago. Those staff were all caught accessing the files of people whose case they were not involved with or in some cases, the files of their own ex-partner. Several hundred more staff were "counselled" about their inappropriate use of the computer system at the same time.

I made several complaints to the Agency in regard to privacy infringements prior to that mass-sacking, which also affected Centrelink and the ATO. I have not had any interaction with the Agency since, because they will not consent to a meeting that i hve said I will record. Funnily enough, of the 6 grounds they have given as their alleged "reason" for not attending such a meeting, the only one with any basis in the law is the one relating to privacy and that is a very weak point.

It is worth noting that the Agency has recently been given a Govt award for their handling of privacy matters.

The lack of privacy is one of my pet hates with that mob as well. I think that you can withhold quite a lot of the information for some types of reassessment but I've not been able to get clear answers to that in the past.

Regardless of the requested reassessment process I know that when they do their routine assessments based on tax returns the statements they send my Ex's child support assessable income figure to me and I assume they send mine to her.

I assume the intent is to give the other parent the opportunity to note any glaring discrepancies between claimed income and their perceptions of that income.

Given how seriously privacy is taken elsewhere and the likelyhood that the people involved may already have some issues about privacy from the other parent it does seem seriously wrong.

On the other hand working backwards through the formula it's probably viable to work out the gross figures for those who want to based on the end result.

R0bert

well the court case re this has just been concluded B vs CSR, before Riethmuller FM

of course it was a copout but that now opens the appeal avenue

however there has already been an overturning of the Palmer case where the court said you have to go to Privacy Commissioner [or/and Ombuds] before going to court

OF course both these are simply firewalls to keep you away from court

so now yo all can go straight to court via s 98, the injunctive power of the PAct

PS the privacy award and the mock sackings were just red herrings to keep the mushrooms happy

now the gloves are off

the truth is CSR is allowed to have tax file number and address [which should be a PO Box if you have any sense at all] and that's it

just read the CSAAct to see the words

RObert,I think you are correct regarding our ex-partners receiving our taxable incomes,I can understand how this information can be relevant to both parties.

I fail to see how the price of our home,the value of our car and where the money in the bank came from is anyone`s business but our own,and lets not forget Big Brother.

It`s bad enough that you have to give this information to the Tax Department,All this information will cause is more animosity between the two parents.