The Forum > General Discussion > Time to close down the CSA
Time to close down the CSA
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Anyone who objects to paying child support or who wants to have freedom over personal time and energy, is going to feel they've been hard done by when these things are required of them.
Not all separated, non-resident parents are griping over meeting the sorts of requirements of anyone mature enough to be a parent:
<"During 2006-2007 the CSA received only 9,151 complaints representing only 0.63 per cent of its 1.45 million customers. This compares favorably with 2004-2005, when 12,274 formal complaints were lodged, which is 0.9 per cent of the 1.36 million customers.
A nationwide survey of customers in August 2007 found that 74 per cent of parents receiving child support and 60 per cent of customers paying child support agreed that the CSA is improving its service delivery to customers. Further, 59 per cent of receiving parents and 48 per cent of paying parents also agreed that CSA is now communicating better with parents, the community and stakeholders and overall 99 per cent of parents are satisfied with CSA's new communication products like its regular newsletter, self help products and guide for new customers.">
http://www.csa.gov.au/media/building-a-better-csa.aspx