CW thank you for your post.

We have tried making formal complaints, even to the Director General, but the DET refuses to accept them or investigate them. They just say that enquiries have been completed and the matter is closed. They will not even accept fresh complaints in relation to our other children even though they are accompanied by documentary evidence in support.

Problem is that they just send our complaints to those whom we allege are responsible and they present lies that are just accepted on face value even though the evidence doesn't support what they say. They use the excuse of computer error in relation to some discrepancies and others they just totally ignore.

I give you my word that I would not make allegations of this serious nature if I did not have substantial documentary evidence to support the allegations. The problem is that the DET never looks at what the complainant presents, they only ever take into consideration what is said at their end.

Yes my allegations are serious so one would imagine that they should be investigated as per policy and procedure require - not just ignored and covered up. We are taking the DET to the ADT to get them to produce evidence of the 'so called' investigation that they say cleared the DET staff of misconduct because documents produced under FOI clearly show that they are not telling the truth. Of that I give you my word.

I guess that comes down to how far you want to take it. If changing schools is an option, then that probably is the most efficient thing to do. Otherwise you are looking at more a legal recourse. I think the Administrative Disputes Tribunal is the next in line. This is the tribunal that handles admin disputes on the State level. Legally at least that is an option, and there are various grounds upon which you can seek review. This may be timely and costly however. Not falling into the same trap is probably the best way to go..