The Forum > General Discussion > Next G phone system - what a dud
Next G phone system - what a dud
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To make matters worse, despite being aware of the shortcomings of the system, Telstra have now rolled the same technology out to its remote home customers. Previously these home customers had UHF then CDMA based radio phones instead of landlines. Now most have had Next G-based radio phones installed. My father had his installed 2 weeks ago. Two days ago it started playing up (that's not to mention that its apparently incompatible with his 3 year old fax machine despite being told it would be fine). He's a semi-retired 69 year old who lives on his own. The handheld mobiles dont work (CDMA used to). His only option to lodge a service request? He had to climb a windmill tower (did I note he is 69) with his mobile phone in order to get reception, then ring Telstra, who then told him that they werent able to send anyone for days, but gave him a few instructions on opening up the gadget box and playing with a few bits and pieces himself (its wired for 240 volts, so I wouldnt have thought this wise).
I might add, whilst this is a phone service set up for "remote" areas, he lives just 50 kms from a town of more than 8000 people, and only 10 kms from the nearest village, AND less than 3 hours from Melbourne - hardly the centre of Australia.