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Learning a lesson from the Butcher of Bundaberg : Comments
By Nicholas Gruen, published 6/5/2005Nicholas Gruen argues we should turn Dr Patel’s outrage into better hospitals
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Quality management techniques terrify the modern manager as they quickly show up the fact that it is not the management alone that make things work. This then calls into question the role of the manager and threatens both their self esteem, peer rating and BONUSES.
The modern manager: The only job where the incumbent can arbitrarily define their job parameters and the demand big bonuses...just for doing their job.