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The Forum > Article Comments > HR - What is it good for? Absolutely nothing > Comments

HR - What is it good for? Absolutely nothing : Comments

By Malcolm King, published 13/8/2009

Human Resources management is the butterfly-killing jar for our best and brightest minds.

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Absolutely spot on! I applied for a TAFE job - with lengthy time spent responding to selection criteria, phone interview, giving permission for a police check; thinking that I had the job, I moved 2500 kms only to find TAFE went quiet. I finally weedled it out of HR that they had advertised the position without guaranteed funding for it. The Fed govt gave their funding to another service provider. No apologies for any inconvenience, no reassurance that should a suitable position be advertised in the future, that they would inform me...nothing. Clever country - what a bad joke, mediocrity rules. Don't bother to get qualified (unless its economics/business) because a BA Dip Ed (now you need a cert IV!), MA(Qual) and a PhD apparently quals aren't worth the paper they are written - ageism & 'overqualified' seems to be the interminable response.
Posted by Bundarra, Thursday, 13 August 2009 11:14:28 AM
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What a bizarre post. To the extent it says anything of substance, it applies to managers in general ... or does the author think HR staff come from some peculiarly prejudiced segment of the population and discriminate in employment just to spite the boss? He also seems to think that HR = recruitment, which reveals a woeful ignorance of the function he's purporting to write about.

Truly weird.
Posted by Ken_L, Thursday, 13 August 2009 12:27:55 PM
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I know what he's writing about and he didn't go in hard enough!

Never, ever call HR is there's a workplace problem. If you do, you're dead in the water. If ever you want action, don't call HR. They are blockers. If you've ever had a good idea, don't tell HR - they will squash it.

Remember the Barbara Streisland song "Human Resources, who need human resources are the luckiest human resources in the world."

Alas, the people who think stories like this are 'weird', work for human resources.

Human resources exist to house people who never quite made it to management.
Posted by Cheryl, Thursday, 13 August 2009 1:07:17 PM
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Malcolm, if you still believe that HR's sole function is recruitment, then I suggest you stick to a subject you know something about.

Like Snuggies.

http://www.onlineopinion.com.au/view.asp?article=9058

Much more your speed, I think.
Posted by Pericles, Thursday, 13 August 2009 1:21:02 PM
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HR should be done by the management team. The reaction to the student problem was handled by the correct person in the correct manner, it was never the HR departments work. They should only provide the legal advice. That it went so far was actually Malcom's fault for not taking the matter in hand previously, and so far from expecting praise he should get a kick up the Rs.

An HR team's purpose is to:

-Formulate HR policy to ensure that company practices comply with the convoluted and ever changing legal systems,
-Provide oversight and advice for recruitment, job specifications and discipline.
-Keep confidential records.

This article was written from a position of ignorance and false expectations.
Posted by Shadow Minister, Thursday, 13 August 2009 2:19:26 PM
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Okay, I get that the author is against HR, and I'm not against anyone against HR although the article could have been more focused. Does the author have any suggestions or is he against stuff?

I have no particular quibble with HR people as such, but I detest certain HR procedures carried out by management such as performance reviews. Don't get me started on performance reviews...
Posted by Curmudgeon, Thursday, 13 August 2009 2:42:26 PM
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I have been working in commerce and industry for the past 40 years.

Early in that time frame I concluded employing people in an HR function was a complete waste of space.

My professional view is HR is a function which is inherent in the job role of a line manager, not some off-at-the-side staff manager.

Only a line manager should make employment decisions for all of those who will report to him.

The only remaining “functional” purpose is someone to advise on employment law(s) and this can be done pretty expediently by subscription to a internet service.

I recall many years ago a troublesome employee who wanted a different outcome to the one I had prescribed, complaining to the HR department who came as saw my boss and were told it was me who ran the department and me who would make any decisions… good old line support from my boss.

I further recall about 13 years ago doing a job for one of the big four banks and observed the different state line managers had almost given up accepting any responsibility for their staff or their staff KPIs (eg staff turnover rates.. which were huge, promotion policy and staff conditions of employment, which were rigid) because of the burgeoning amount of interference imposed upon then, in terms of staff selection, promotion and dismissal, by an empirical HR function obsessed with its own glory and existence well above and beyond its commercial value.

HR functions are a bit like a lot of corporate IT functions; they simply think the purpose of the enterprise is to employ them, instead of them making a contribution to the value of the business.
Posted by Col Rouge, Thursday, 13 August 2009 4:06:33 PM
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HR stands for Human Remains. Many people working in HR don't even like humans, of this I am convinced.

Having worked in large organisations both in Australia and in the UK, I've found the range of services offered by HR departments to be pretty much the same. They are there to ensure that policies protect the interests of the business and are compliant with all relevant legislation. They may assist with job roles and descriptions, but frequently will tell you want you can't do and not what you can.

Most of the time, the HR department will not promote the interests of the employee, but it will protect them. There is a subtle difference there, because not all bosses are effective people managers and need help. Sometimes, HR does not support the employer and frequently, if one has a staff member that is not performing, its suddenly very difficult to get rid of them.

HR, however is all about maintaining the status quo, normally HR's. I find it fascinating, that in a time of job-cuts, the only department to grow in my previous company is HR. Funny that.
Posted by Pom in Oz, Thursday, 13 August 2009 5:43:38 PM
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It would be wonderful if line managers would take responsibility for their own HRM. What's stopping them? Anyone would think HR staff had taken over organisations at the point of a gun, or been imposed by government legislation.

HR departments evolved from personnel departments because line managers were either not capable of managing people or couldn't be bothered trying. They preferred to delegate it, a preference that continues to this day. As soon as that changes, HR departments will wither away like the dodo, but I don't expect it to happen any time soon. Managing people is hard work; most line managers prefer to spend time with a spreadsheet or having endless meetings about fantasies for the future.
Posted by Ken_L, Thursday, 13 August 2009 8:03:42 PM
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HR is a broad church and is more than just recruitment as Pericles pointed out.

I can understand the author's anger as there are many problems with the private recruitment agency sector. They do seem to be a law unto themselves despite the fallback position of acting on behalf of employers. There are many keen opportunties to advocate on behalf of candidates which they miss in pursuit of a a quick dollar.

Perhaps we cannot blame them entirely, but the system that has encouraged the idea of humans merely as resources and outsourcing mania particularly within the public sector.

Still, HR covers a number of important functions in both the public and private sector including OH&S, workers compensation, payroll, training, orientation and induction, recruitment, governance, personnel administration, disability, counselling, performance review, industrial relations and public relations (like school career talks).
Posted by pelican, Thursday, 13 August 2009 8:09:11 PM
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The author is clearly a recruiter. He's using HR as a generic. Blind freddy can see that.

One of the problems I have is that HR people aren't all that smart. They're the deltas of the workforce who are allowed to wear pens in the pockets of their shirts.

Like rats, who will give electric shocks to other rats over and over again if food is delivered, I doubt HR people know what right actions are. Sack 20 casuals! Buzz. Hire only people in their 20s. Buzz! Buzz!

What is curious is King is a rat who has turned. Why has he left the comfy fold? Moral hazard?
Posted by Cheryl, Thursday, 13 August 2009 8:53:41 PM
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There are two broad groups of HR. Those in the public and private sectors that generally do a good job maintaining the core functions that keep their organisations operating; and external contractors that are hired to add something extra to a company or organisation. It's to the second lot that I think Malcolm's criticism is valid.

Nine times out of ten, they know very little about the organisation they are representing and put on some generic course or presentation. This was particularly rife in the PS during the Howard government, which seemed to be more interested in giving industry a leg-up than in getting them add any value to the PS. The then government, via John Fahey, hired a US company (whith a pompous sounding name like a law firm) that was paid millions to advise and set up the IT "cluster" outsourcing model that ultimately had to be canned because the model just didn't fit the PS. While this example was related to IT and not HR, it's the same the-grass-is-greener management attitude which is susceptible to industry marketing spin that was responsible for the waste of public funds.
Posted by RobP, Friday, 14 August 2009 9:58:40 AM
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HR is human remains eh? It's also hand relief. And whatever you do, don't put your date of birth in your CV. Like many others, I loathe these people. As an employer I would never go near them.
Posted by renew, Monday, 17 August 2009 11:41:51 AM
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I think job sites are great. All the Universities do their own recruitment. Check out UniJobs – http://www.unijobs.com.au Australia's University Job Website. They advertise Academic and non-academic positions. Great for research positions too.
Posted by Mrbytes, Monday, 17 August 2009 12:52:44 PM
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