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Rental Costs
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The fact is, the law change is to give; "introducing repair orders as an additional pathway for tenants to have repairs addressed in a timely manner." Often landlords and agents will ignore requests for minor repairs to their rental property for an excessive amount of time. For example a leaking toilet cistern, annoys the heck out of the tenant, but despite numerous calls to the landlord or agent nothing is being done about it. Our niece in Western Sydney had a ceiling leak a couple of months back, despite several calls to the agent and a call to the owner himself with a assurance of; "leave it with me", nothing has been done. Now the niece is concerned about 'black mould' and her children's health. BTW most landlords and agents do the right thing, but there are those that don't.
Just recently our agent rang about the 'rang hood' in one unit making a noise from the fan. He asked if I wanted him to go and check it out? I said; "Nah, just get it replaced, its 10 years old, and I said "put in a stainless one, instead of white powder coat."