freediver,
The ACER guy was being interviewed by Richard Glover on 702 Local Radio Sydney.
Glover was amazed by the ACER research and asked for more detail.
The ACER guy did not seem to have the research at his fingertips.
But there where questions which involved medicine bottle instructions which many could not comprehend.
If you can't understand one sentence medical directions; what chance of Senate Voting?

Subsequently I tried to find the ACER research on ACER web-seite with no luck.
You could ask Richard Glover on his email "type-back radio" site; he may have the link to the research or the ACER press release.

I may have given the wrong idea.
People could READ the articles; they just could not UNDERSTAND them.

MA