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Hard headed corporations : Comments
By David Ritter, published 20/3/2008There are some areas of human life that should not be trusted to the market. Childcare is one.
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Money comes from satisfied customers.
In the long term, the only way to satisfy customers is to provide an efficient and caring service.
No doubt some companies will try to rip people off and take shortcuts -- as ABC seems to have done financially, at least. No complaints have been raised about their care, as far as I know.
And as Ross Gittins points out with reference to this area, government subsidies ALWAYS distort markets and prevent them from operating as effectively as they could. But I'd much rather choose to pay for an efficient private service than be forced to pay much more in taxes for a bureaucratic Tower of Babel.